Website / Web App
(CMS / Application)
Grow Leads
Unimagined Opportunities
Advancements in digital marketing and analytics technology have enabled unimagined opportunities for organisations.
The availability of data is a goldmine for those willing to go digital. Aside from giving organisations the tools to prioritise accounts and activities more accurately, the streamlining of processes means a faster, more reliable ecosystem is also possible, with efficiencies resulting in cost savings and more leads.
Prioritise Success
The Benefits of Digital Transformation
Digital transformation can provide your business with a range of valuable benefits:
More about Web IntegrationsLower Customer Acquisition Costs
It can be more cost-effective to retain existing customers than to constantly acquire new ones. By keeping customers happy and engaged, they are more likely to continue doing business with you and even refer others to your brand. Prioritise your resources and target customers who really care about your brand.
Increased Customer Retention
Be more reactive and give your audiences the content they want, when they want it. Digital Transformation can help companies better understand their customers' needs and preferences through data analytics, allowing them to offer personalized experiences that meet their customers' specific needs.
Decreased Costs of Serving Customers
Higher quality customer experiences mean fewer issues to resolve. This can come as a result of automated processes to provide end users with self-service options. Digitising routine tasks can also reduce human error and enable teams to focus on where they can make a difference.
Greater Cross-sell and Upsell Potential
On average, customers are 3.6 times more likely to buy more if they have a great experience. With accurate insights, you can provide customers with personalised recommendations and offers that are tailored to each customer's unique needs and preferences and are more likely to convert.
The Ability to Demand a Higher Price Point
86% of customers are willing to pay more for a better customer experience. Digital Transformation can help companies demand a higher price point by improving their value proposition, enhancing customer experiences, and creating new revenue streams.
Seamless Operations
The Power of Systems Integrations
Wouldn’t it be great to have one, centralised point for data analysis, making it easier and faster to determine what is driving your business growth?
At iCandy Design we develop innovative solutions to make your digital applications and websites talk to one another.
iCandy Design provides you will the tools you need to succeed in this digital landscape.
3rd Party Applications
(APIs / Integrations)
Customers
(Leads / E-commerce)
Resources
(Gated Access / Portal)
Stock
(SKU Management)
Finance
(Accounting / Payroll)
Payment Gateway
(Online Payments)
Reports
(ROI / Metrics)
Operations
(Workflow)
Sales
(CRM)
Security
(Compliance / Data)
Orders
(E-commerce / Admin)
Hosting
(Support & Maintenance)
A Winning Strategy
Omnichannel Marketing
Provide your target customer a seamless experience across all digital channels.
The power of digital means that customers can now be carefully nurtured at their many touchpoints. You can lead a target account from early problem awareness through to problem-solving, and eventually to the final solution and product conversion stage.
The result is a consistent message that reaches buyers through the appropriate platform, at the optimal time, and guides them through their customer journey until they are prepared to make a purchase or interact with your company.
Organisations that lack these capabilities are likely to fall behind.
Minimised Disruption
A Simple and Controlled Implementation
You are in good hands with iCandy Design. We value the longterm relationships we have built with many of our clients over the years and aim to do the same for you too.
Ease of Implementation
At iCandy Design, our methodology allows you to implement Digital Transformation in your business step-by-step, modifying processes within your organisation in a controlled, paced manner and at the speed you require.
Tailored Training
We offer comprehensive training on your new systems to facilitate a smooth transition and handover. Your teams will feel confident in the use of their new processes, and we continue to be on hand, should any further questions arise.
Future-Proofed
We use best practice, digital functionality to build the interfaces between online applications and 3rd party systems. Adding new or modifying existing platforms is easy, future-proofing you from any currently unknown requirements in this ever-evolving digital world.
Core Services
Discover More of What We Do...
Our strategy is to create the online infrastructure to build a strong-performing website and its applications.
Furthermore, we develop and/or enhance business systems and operations by providing efficient back office digital processes to enhance customer user experience.
Marketing & Campaigns
No one solution fits all. As such, we tailor every marketing strategy to the unique business, utilising the most effective channel or medium to achieve the greatest results.
Learn MoreStrategy & Design
Creativity is the essence of iCandy Design; we find unconventional ways to solve problems because exceptional quality and performance is what leads brands to success.
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