Case Studies

Admin Automation

Our client experienced significant growth over a relatively short period of time. While this is the ultimate goal, many organisations suffer with being able to keep up with demand. As a result, much of the data they require on day-to-day basis is held within Word documents of Excel Spreadsheets which can quickly become troublesome to manage.

The Challenge

The processes of running these systems is very time-consuming, laborious and open to human error. It is also hard to quickly derive actionable insights, which impedes the progress of the entire business.

How We Helped

We developed an automated process, which included a gated and secure portal for sharing key information with customers, to replace the client's reliance on 'manual' documentation. This delivered a smoother and more accurate journey for internal and external communication, document traceability and a centralised hub for asset storage.

The Benefits

The automation of the administration processes meant that analysing data is now much faster and more inclusive, making it easier to understand how the business is performing and which levers should be pulled to deliver performance improvements. 

iCandy Design is so much more than a marketing agency providing the basics. We understand that businesses often require transformative solutions to revolutionise their processes to ultimately facilitate business growth. The implementation of this automated solutions bought forth a multitude of benefits. With faster administrative processes, the analysis of data was significantly faster making way for more streamlined and efficient operations to propel the business toward greater success and sustainable growth.

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